Effective Date: October 24, 2025
Rachél Payne Creative (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products and offerings.
By using our website or engaging with our services, you agree to the terms of this policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Place an order for physical or digital products
- Subscribe to a newsletter or mailing list
- Participate in online classes, events, or offerings
- Contact us with questions or requests
This information may include your name, shipping address, billing address, email address, and payment details.
We may also collect non-personal information automatically (such as browser type, device information, and general site usage data) to help us improve our website and customer experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate about your purchases or subscriptions
- Send updates, creative offerings, and newsletters (only if you’ve opted in)
- Improve our website, products, and services
- Comply with legal and financial obligations
We will never sell or rent your personal information to third parties.
3. Sharing Your Information
We share information only when necessary to provide our services.
For example:
- Vervante is our fulfillment and shipping partner, and they receive the details required to package and deliver your order.
- Payment processors (such as PayPal, Stripe, or others you choose at checkout) receive the information needed to complete transactions securely.
- Email or website service providers may process limited data to help us send communications or maintain the website.
Each of these partners maintains its own privacy and security standards.
4. Cookies and Tracking
Our website may use cookies or similar technologies to improve your browsing experience, analyze site traffic, and understand user preferences.
You can disable cookies through your browser settings at any time, but some features of the site may not function properly without them.
5. Data Retention and Security
We keep your personal information only as long as needed to provide our services and comply with legal obligations.
We use secure servers, trusted third-party processors, and reasonable administrative safeguards to protect your data from unauthorized access or disclosure.
6. Your Rights
You have the right to:
- Access and review your personal data
- Request corrections or updates
- Withdraw consent for marketing communications
- Request deletion of your information (where legally applicable)
To make a request, please contact us at the email listed below.
7.Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
When we do, we will revise the “Effective Date” above and post the updated version on this page.
We encourage you to review it periodically to stay informed.
9. Contact
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Rachél Payne Creative
Email: hello@rachelpaynecreative.com
Website: rachelpaynecreative.com